When applying for a Vietnam e-visa and encountering the system message “Please fill in all required information,” it is a common issue indicating that there are incomplete or non-compliant fields in your application. This article will provide a detailed explanation of how to resolve this problem and clarify whether expedited processing services can be used to speed up the application in such cases.
When you see this error message in the Vietnam e-visa application system, it usually indicates one of the following situations:
Required fields are incomplete: Key information such as address, passport number, name, date of birth, etc., is missing.
Incorrect format: The entered data does not match the system’s required format (e.g., incorrect date format).
File upload issues: The photo or passport scan was not successfully uploaded or does not meet specifications.
System technical issues: Occasionally, it may be due to a technical glitch in the system itself.
Carefully verify that the following key information is fully provided:
Personal Information Section:
Full name (must exactly match the passport)
Gender
Date of birth (pay attention to the required format, usually DD/MM/YYYY)
Nationality
Passport number (ensure no input errors)
Travel Information Section:
Intended entry date
Entry port
Accommodation address (hotel or residence in Vietnam)
Contact Information Section:
Email address (recommended to use internationally common email services like Gmail or QQ)
Phone number (include the international dialing code)
The Vietnam e-visa application requires two important files:
Passport bio-page scan:
Must be a color scan
Legible with all information visible
File size is usually under 1MB, in JPG or PDF format
Passport photo:
Recent color photo with white background (4×6 cm)
No glasses, no teeth showing
The face should occupy 70-80% of the photo
No shadows or glare
Common photo errors:
Non-white background
Outdated photo (significant difference from current appearance)
Signs of photo editing
Incorrect head angle
Date format: Ensure it follows the system’s required format (usually day/month/year).
Dropdown menus: All fields requiring selection (e.g., entry port, nationality) must be filled; none can be left blank.
Generally, after resubmitting missing documents, the processing time starts anew. Therefore, if your departure is within 4 days after completing the resubmission, we recommend using an expedited processing service. Expedited services are suitable in the following cases:
How to apply for expedited processing?
Visit the following link to apply: https://www.yuenanyuenan.com/boost-evisa/ or contact a professional agent:
WeChat: vietnam-visa
Email: info@yuenanyuenan.com
Provide the following information:
Passport scan
Travel dates and entry port
Explanation of urgency
Choose an expedited option:
Super urgent (1-2 hours processing)
Extra urgent (4-8 hours processing)
Regular expedited (24 hours processing)
Payment: Complete payment via credit card, Alipay, or WeChat Pay.
Prepare all documents in advance: Ensure your passport is valid for at least 6 months and that your photos meet the specifications.
Double-check information: Pay special attention to passport numbers, name spelling, and date of birth.
Use a computer to fill out the form: Less prone to errors compared to using a mobile device.
Save the application number: Record the system-generated application number, whether successful or not.
Consider professional services: If you require expedited processing or are concerned about errors, consider delegating the task to a reputable visa agent.
Q: What if I submitted incorrect information?
A: If the application has been submitted with errors, you will need to reapply (may require paying a new fee) or contact an agent to assist with corrections.
Q: The system shows an error, but does not specify the problem?
A: Try using a different browser or take a screenshot of the form and send it to an agent for review.
Q: What if an error appears after payment?
A: Keep the payment receipt and contact customer service immediately. If the payment was deducted but the application was unsuccessful, a refund or reprocessing is usually possible.
Q: Can I modify a submitted application?
A: The official system generally does not allow modifications; you must reapply. Using an agent may offer more flexibility.
When encountering the “Please fill in all required information” prompt, remain patient and systematically check each field. If time is tight after correcting the errors, expedited processing services can indeed help speed up the process, but this must be done through a professional agency. The best way to avoid such issues is to prepare in advance and fill out the form carefully.