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“Vietnam Visa Application Guide for Hong Kong Citizens” E-Visa Filled Out Wrong and Unusable? Common Vietnam Visa Mistakes and Solutions Explained in One Go

Whether you’re planning a spontaneous trip or a well-organized adventure in Vietnam, obtaining a Vietnam visa is the essential first step for Hong Kong citizens. The increasingly popular Vietnam E-Visa (electronic visa) is convenient and fast, but what if you make a mistake while filling out the application or receive an incorrect visa? Don’t worry! This guide provides the most comprehensive and practical solutions to help you handle unexpected issues smoothly, ensuring a hassle-free trip to Vietnam.

If you accidentally enter incorrect information while applying for a Vietnam E-Visa or discover an error in the issued visa, different scenarios require different approaches.

Situation 1: You entered incorrect information yourself when applying for an E-Visa on the official website

If you applied for an E-Visa on the official Vietnam government website and realize there’s an error, resolving it will require some patience.

  • Contact the official hotline immediately: Once you notice the mistake, reach out to the official website’s hotline or customer service email. However, be prepared for a slow response—it may take several days or even longer.
  • Wait patiently and double-check: If, after waiting, you still haven’t received any update and the E-Visa you receive still contains errors, you’ll need to consider alternative solutions.
  • Seek emergency services: If your travel date is approaching and you can’t wait for the official process, you can apply for an urgent new E-Visa through a Vietnam visa agency like https://www.yuenanyuenan.com/apply/. Some professional agencies can process a new visa in as little as 1 business hour, which can be a lifesaver!

💡 Emergency Lifesaver: If time is extremely tight, we recommend contacting a professional agency directly—they can provide the fastest assistance, sometimes even with dedicated support:

Situation 2: You entered the correct information, but the issued visa has errors?!

While rare, this can happen due to mistakes on the visa-issuing authority’s end.

If you applied for the E-Visa on the official website:

  • You can try requesting a correction through the official website (e.g., https://evisa.xuatnhapcanh.gov.vn/lien-he). However, as mentioned earlier, official processing is usually slow.
  • If you have time: If your travel date isn’t urgent, you can apply for a Visa on Arrival (VOA) as a backup.
  • If time is running out: If your departure is imminent, contact a professional agency to help correct the information (usually for a fee):

If you applied through an agency website:

  • Once you receive the E-Visa, check all details carefully. If you find an error, contact the agency immediately. A reputable agency will assist in correcting the mistake, making the process much smoother and stress-free.

Why Strongly Recommend Using a Professional Agency?

When visa issues arise—especially under tight deadlines—a professional agency is often your best bet, acting as a “lifesaver” in emergencies!

✅ Experienced and reliable: Professional agencies have extensive experience processing Vietnam visas and can guarantee 100% successful corrections, giving you peace of mind.
✅ Emergency handling, high efficiency: In extremely urgent cases, they can even arrange for a representative to meet you at the Vietnam airport to assist with entry—an incredibly helpful service!
✅ Saves time and effort: They handle all procedures, sparing you the hassle of lengthy official communications so you can focus on planning your trip.

Super Important Summary Tips

To ensure a smooth Vietnam trip, keep these points in mind:

  • Apply early: Submit your visa application at least one month before travel to allow enough time to resolve any issues.
  • Double-check everything: No matter where you apply, verify all personal and visa details immediately upon receipt—not a single mistake should slip through!
  • Keep backups: Save both digital and printed copies of all visa-related documents as a precaution.
  • Stay calm and seek help: If problems arise, don’t panic. Use online resources or contact a professional agency for expert guidance.

We hope this guide helps you resolve any Vietnam E-Visa issues! Wishing you a fantastic and smooth journey in Vietnam!

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For Macao citizens planning business trips to Vietnam, obtaining a visa promptly and correctly is the first step to ensuring a smooth journey. Macao is not on Vietnam’s visa-exemption list, all Macao passport holders must secure a valid visa before entry.

For Indian citizens planning business trips to Vietnam, obtaining a visa promptly and correctly is the first step to ensuring a smooth journey. India is not on Vietnam’s visa-exemption list, all Indian passport holders must secure a valid visa before entry.

For Australian citizens planning business trips to Vietnam, obtaining a visa promptly and correctly is the first step to ensuring a smooth journey. Australia is not on Vietnam’s visa-exemption list, all Australian passport holders must secure a valid visa before entry.

For Canadian citizens planning business trips to Vietnam, obtaining a visa promptly and correctly is the first step to ensuring a smooth journey. A Canadian is not on Vietnam’s visa-exemption list; all Canadian passport holders must secure a valid visa before entry.

For New Zealand citizens planning business trips to Vietnam, obtaining a visa promptly and correctly is the first step to ensuring a smooth journey. New Zealand is not on Vietnam’s visa-exemption list, all New Zealand passport holders must secure a valid visa before entry.

Visas to Vietnam have been made very simple.
Here’s why:
  • We do all that is necessary when you apply for a visa.
  • You made the form online, we send the result straight to your email.
  • You arrive in Vietnam, the visa is ready for pick up.
  • We have a 100% guarantee refund policy.
  • (see our refund policy)
Disclaimer: This website is not a government one and we are not affiliated with the embassy. We are in business to help and support those who need to get a visa for Vietnam.